Commercial Lines Insurance CSR

Southern States Insurance is seeking highly motivated and experienced candidates for the position of Commercial Lines Client Service Representative (CSR). This person will provide customer support to existing clients for a commercial lines book of business. Relationship is everything in our industry, and emphasis is placed on developing good rapport with clients in order to provide outstanding customer service.

Key Responsibilities

  • Provide existing clients with certificates of insurance, process changes, report claims, etc.
  • Assist producers in the writing of new accounts, and maintenance of current accounts.
  • Work directly with underwriters to ensure accurate coverages for our clients.
  • Maintain follow-up and suspense files on outstanding orders and correspondence.

Required Skills & Experience

  • Applied Systems Epic experience preferred.
  • Ability to complete ACORD applications and carrier supplemental applications correctly.
  • Excellent interpersonal and communication skills.
  • Good organizational skills.
  • Strong attention to detail and follow-up.

Compensation & Benefits

  • Competitive Salary + Growth Bonus
  • Healthcare Insurance paid 100% for employee
  • 401(k) with matching
  • PTO
  • Full financial sponsorship for industry designations you'd like to achieve.

Our Core Values

Self Driven

Passionate Advocates For Others

Creative Problem Solvers

Grow Or Die Mentality

Technical Excellence

Ready to join the SSI family?

What's the best part of working at SSI?

Shirley Portrait Circle

"The most fulfilling part of my day is when I'm able to help my customer. The feedback I get from them, knowing they received excellent service, is so important to me."

-Shirley, Commercial CSR