At age 17 Liz Reece began her journey in the insurance business. The following years she would have her hands in near ever aspect of insurance at some point and becoming essential to our staff. 1992 Liz joined Southern States Insurance Company and was one of three employees. Asking Liz about her first days with Southern States she replied, “It doesn’t seem like it’s been that long, but I guess it has.” Life goes by quick and our Georgia insurance company is fortunate to have had a woman like Liz Reece be a part of our team and humbled to be her friend for so long. Below are questions we asked Liz as we celebrate 20 years in the insurance industry and we continue to strive to be the best insurance agency we can be.

Liz Reece – Looking Back Over The Years

Will you tell us about the first days and how you got started with our Georgia insurance company?

I’ve done everything. I’ve had my hands in a little bit of it all over the years. Everything from book keeping to policy writing when we had to write our own policies by hand and there was no such thing as a credit score. All I’ve ever known is insurance. When I finished school I worked in a book store in Marietta, then an insurance opportunity arose and the bookstore owner told me I should take it that it would be better for my future. I would have likely never taken it if he hadn’t encouraged me to do so.

What has changed the most over the last 20 years?

The methods have changed the most over the years. We went from handwriting everything, to mailing policies out, to then with all of technology everything changed. We got a fax machine and the whole process changed. Now everything is online and is done through the computer, I will never forget each change and the struggles it brought. I thought computers were horrible when we first got them. Horrible! We had two computers and they were used as a digital file storage unit. A customer would call and their information would be on one of the two computers and you wouldn’t know which one! We’ve come a long way.

What is one of your favorite memories of working with our insurance agency?

I’ve always liked working here. It’s so hard to choose a favorite memory. The whole experience seems like it has been a family to me. The customers are all family. Our employees are all family. Southern States Insurance has become a family away from home in so many ways. You have so many good memories with your family and the process of all of them only strengthens your love. To choose a favorite memory leaves out so many great ones, that I wouldn’t be able to do it, and each of them lead us to where we are today and I wouldn’t say one is any more important than any other.

With over 20 years of experience you must have advice to share with other employees and those who are just starting out.

I would tell them to set a goal and work to accomplish it, and always keep the customer in mind. Work to make the customer feel secure with what you are doing for them. The road will get wider as you go, but do everything with the motivation that you are doing it for your customers first.

What do you still love about working with Southern States Insurance company?

Everyday is a fresh day. I start everyday at the beginning and work through the day. I love what I do and who I work with. Every day you never know what will come up, and you will have to work to the best of your ability each day. I finish working and go home and thank the good Lord for the ability to work to the best of my ability. It’s everybody working together that makes it work, I’m glad to be a part of it.

Thank You to Liz Reece and all of our wonderful staff at Southern States Insurance

Southern States Insurance recognizes the great work and attention to our customers Liz Reece has become famous for providing. Thank you for all of your work and constant focus on making the customers feel secure and cared for. You have been a blessing to our company and we have loved you have been with us from the beginning and can’t imagine coming this far with out your amazing effort!

We have the best staff and our so thankful for all of them! Southern States Insurance celebrates our 20th Anniversary because of the hard work of each one of our staff members, working to serve our clients to the best of their ability.